sprinklr company Recruitment 2025

Sprinklr is recruitment for Technical support engineer job. Sprinklr is one of the leading software solutions company in the world. Salary of the job will be around 4LPA for freshers. Freshers can also apply for this job. No experience is required. Location of the job will be in Bengaluru. Please read on to the full details and apply for the job from the official website and the link is given below.

Sprinklr Company Recruitment 2025 :

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Please read the full details and apply for the job from the official website and the link is given below.

Name of the Company & Role :

Sprinklr Company is recruiting for Technical support engineer role sprinklr

Educational Qualification :

Candidates having any degree are eligible to apply for this job

Age Limits :

Minimum age required to this job is 20 years.

Job Location :

Location of the job is in Bengaluru. Candidates of AP & TS can use this opportunity

Salary Details :

Selected candidates in this role will get salary around 4LPA for freshers. Salary may varies for experienced candidates.

Application Fee :

No application fee is required to apply for this role. You can freely apply from the official website of the company

Experience Details :

No experience is required to apply for this role. Freshers can also apply for this job

Job Type :

This is full time regular job and the candidates need to work from office as per timings of the company

Skills Required :

  • Need to have Strong technical background with advanced computer skills/ Strong analytical and problem-solving skills
  • Ability to work independently and as a member of a team
  • Passion for solving customer concerns and commitment to client delight
  • Candidates need to able A drive to dig into the details of a system or process to solve customer problems.
  • Excellent written and verbal communication skills
  • Zeal to learn and constantly upgrade skills in a fast-changing work environment.
  • Ability to think on your feet and remain calm under pressure.
  • Self-motivated, takes initiative, assumes ownership.
  • Be Ability to work effectively to meet the SLAs and juggle several tickets/priorities simultaneously
  • Ability to work in a highly collaborative and fast-paced environment.
  • Strong teamwork – willingness and ability to get help from team members when required, and the good judgment to know when to seek help.

Job Role :

  • Employees in this role need to Identify platform gaps/issues, while investigating and analyzing customer-reported issues to identify the root cause and provide effective solutions. This may involve debugging software, examining logs, or replicating problems in a controlled environment.
  • Better to Ensure quality resolution to avoid escalations from customers and reopening of issue tickets.
  • Assume responsibility for developing detailed knowledge about specific products & to stay up to date with the latest releases, new features etc.
  • Be able to Analyse support processes, identifying areas for improvement, and implementing solutions to enhance the overall customer experience and optimize support operations.
  • Need to Ensure that the SLAs, ticket resolution times are met on time, while multitasking on different tickets and coordinating with Account team/Customer/Engineering team

Selection Process:

 
  1. Candidates need to apply from the official website of the sprinklr Company
  2. Careers team of sprinklr will contact you to take short interview through call or campus
  3. You need to attend the main interview in online or offline as per company rules
  4. Candidates need to attend HR interview and may conduct some assessments regarding role
  5. Background verification will be done to the shortlisted candidates sprinklr
  6. Offer letter will be sent by the company to the selected candidates through registered email
  7. Training and placements will be done as per schedule given by the sprinklr company

How to Apply :

  1. Click on the Apply Now button given below and you will redirected to the official website of sprinklr
  2. Read the details of the job and click on Apply for this job Button
  3. Login to the website with email or register if you are new to this website
  4. Upload resume of the candidate
  5. Fill the personal details of the candidates as required in the application
  6. Give any other information required in the online application
  7. Verify the details and final submit
  8. Careers team of the sprinklr company will contact you for further process of selection

Apply Now

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