Cision is one of the leading PR, marketing and social media management company in India. All the job aspirants who are looking work from jobs can use this opportunity from Cision and apply for the job from the official website and the link is given below. Candidates having 10th, Inter and degree are eligible to apply for the job. Salary of the job will be around 25,000/- per month. Please read on to the full details and apply for the job from the official website.
Cision Recruitment for WFH Jobs :
Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. Company is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. Candidates need to Provide professional, timely and high-quality customer service throughout your engagement with prospects and customers. No age limits were mentioned in the official website. Candidates having good communication skills are eligible to apply. Full details are given below.
Name of the company & Role :
Cision is recruiting for Customer support Advisor role.
Educational Qualification :
Candidates having minimum 10th, Inter and Degree are eligible to apply for the job.
Age Limits :
Candidates having 18 years of age are eligible to apply for the job in Cision company
Job Location :
This is work from home job and you need to work from your native place
Salary Details :
Salary of the job will be around 25,000/- per month. Based on your work, the salary will be increased.
Experience Details :
No experience is required for this job. Freshers can also apply for this job.
Application Fee :
There is no application fee required for this job. You can apply freely from the official website and the link is given below.
Skills required :
- Good communication skills are required for this job.
- Minimum knowledge in customer support role is required
- Need patience to deal with the customer and solve their problems
- Product knowledge and other core competencies are required for this role
- Need to take ownership of the work and complete in given time
Job Role :
- Need to respond to the customer and solve their problems
- To Provide outstanding service to our customers via prompt and value-adding interactions over phone, email and chat
- Need Take ownership of support tickets and be responsible for funneling them through all process stages until a resolution has been reached
- Candidates have to Participate and contribute to round tables, calibration and training sessions within support and cross-functional departments
- You are able to flag risks and detect opportunities throughout your interactions with customers, and channel that information to the appropriate internal stakeholders
- You need to Update internal knowledge base with new relevant insights in order to enhance knowledge sharing across all support team members
- Need to work in night shifts of the day and complete the given task by the company or team memners
Selection Process :
- You need to apply from the official website of the company and the link is given below of cision company
- After applying, the careers team of Cision company will contact you for taking basic details
- You need to attend the online interview and HR will take some assessments regarding the job and role
- Background verification will be done to the shortlisted candidates
- Offer letter will be sent to the selected candidates to the given email
- Onboarding and training sessions will be done as per company schedule
How to Apply :
- Click on the Apply Now button and you will be redirected to the official website of the company
- Read all the details of the job and click on Apply button
- Fill name, email and phone number of the candidate
- Upload resume of the applicant
- Fill other details required in the online application
- Verify the details and final submit
- Team of Cision will contact you for further process of selection
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