Firstsource company is one of the leading Technical solutions company in the world. FirstSource is one of the MNC company. Firstsource is recruiting for CSA role for the year 2025. Candidates having any degree are eligible to apply for the jobs. This is the best opportunity for the candidates looking for Software job. Salary of the package will be around 3LPA for freshers. Please read on to the full details and apply for the job if any interested.
Custome Support Jobs in Firstsource company :
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to re imagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send e-mails to existing/new queries on services provided by the client. Salary of the job will be around 3LPA. Candidates having any degree are eligible to apply for the job.
Name of the Organization & Role :
Firstsource company is recruiting for CSA role
Educational Qualification :
Candidates having any degree are eligible to apply for the job. Graduation in any stream is eligible to apply
Age limits :
Candidates having minimum age 18 years are eligible to apply for the job
Job Location :
Location of the job is in Chennai. Selected candidates has to work from Chennai location
Application Fee :
No application fee is required for this role. Candidates can freely apply from the official website and the link is given below
Salary Details :
Selected candidates will get 3LPA as salary in this role
Experience :
No experience is required for this job. Freshers can also apply for this job
Skills Required :
- Good Communication and problem solving skills are required in Firstsource
- Listening & Comprehension skills also required for this role
- Candidates should be Shift Adherence
- Candidates should have Floor Decorum
- Should require Interpersonal skills
- Should act as a Team Player
Job Role :
- CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send e-mails to existing/new queries on services provided by the client.
- The Agent will play an integral role in improving the customer experience by providing fast, friendly and effective service with accurate and personal solutions to customer enquiries.
- Candidates should complete the given tasks by the company
- Candidates in this role should provide all the knowledge to the customers
- Customer service assistance role have to solve the problems of the customers
- Should provide good customer support to the customers in any given shift
Selection Process :
- Candidates need to apply from the official website and the link is given below
- Careers team of firstsource will verify the documents of the applied candidates
- Team will take short interview through calls and ask for basic details
- Team will call for interview in stipulated time
- Candidates has to attend HR interview
- Company will conduct online assessments if any required as per role
- Background verification will be done to the shortlisted candidates
- Offer letter will be sent to selected candidates through registered email and mobile number
- Training and placements will done in the given schedule of the firstsource company
How to Apply :
- Click on the Apply Now button and you will be redirected to the official website of the company
- Read all the details of the job and click on Apply Now
- Provide with credentials and login or sign up if you are new to website
- Fill the required details in the online application
- Upload resume of the candidate
- Provide personal and communication details
- Give valid email and mobile number of the candidates as the company will contact you for the given email
- Fill any other details mentioned in the online application
- Verify the details and final submit
- Careers team will contact you for further process of selection
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