Ellucian is one of the global market leader in education technology. Ellucian is recruiting for customer operations engineer role. Candidates having any degree are eligible to apply for this job. Candidates interested in customer support roles can use this opportunity and apply for this job. Company will pay decent salaries for the employees in this roles. As a Customer Operations Engineer, you will collaborate within our Operations team to support existing customers and onboard new ones for our Smart Plan, Award, and Transfer products. Please read on to the full details and apply for this job if any interested.
Ellucian company recruiting for Consultant Jobs :
Ellucian is a global market leader in education technology. They power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian’s innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Candidates having any degree and having good communication skills are eligible to apply for this jobs.
Name of the Company & Role :
Ellucian company is recruiting for Customer Operations Engineer role
Educational Qualification :
Candidates having any degree are eligible to apply for this job.
Age limits :
Candidates having any degree are eligible to apply for this job and no upper age limits are mentioned in the official website of the recruiting company
Salary Details :
Salary of the job will be up to 30,000/-. Salary will be depends on the candidates work performance
Job Location :
Location of the job is in India. Candidates has to work from any office posted by the company
Application Fee:
No application fee is required for this role and you can freely apply for this job.
Experience details :
No experience is required for this role and freshers can also apply for this job
Skills required :
- Good communication skills required in English and other local language
- Excellent attention to detail and time management skills.
- Strong understanding of operations, services, and applications.
- Ability to work effectively in a team and independently with minimal supervision
- Familiarity with SIS, Degree Audit systems, and the U.S. higher education landscape.
- Basic understanding of AWS
Job Role :
The basic duties of this role are
- Receive calls from the customers and provide enough knowledge to the clients
- Assist business analysts in setting up new customer configurations.
- Support business analysts in creating advanced Advising Guidelines rules.
- Own and maintain product configurations (customer configs), including managing the repository in Git.
- Create and maintain customer tenants in Smart Plan, Award, and Transfer cloud environments.
- Report and escalate data-related risks to management, ensuring critical customer issues are addressed promptly and effectively.
Job Benefits :
- Company will give 22 days annual leave plus 11 public holidays
- Group insurance and Annual health checkup plan with a variety of family and wellness benefits
- Employee referral bonuses to encourage the addition of great new people to the team
- Competitive gratuity policy and more benefits will be given to the employees
Selection Process :
- Candidates has to apply from the official website and the link is given below
- Team will verify the documents and call for interview
- As per schedule attend the interview in online or offline
- Conduct assessments required to the role
- Team will conduct HR interview
- Back ground verification will be done to shortlisted candidates
- Offer letter will be sent to selected candidates
- Training and placements will be done as per dates given by the company
How to Apply :
- Click on apply now button given below and you will be redirected to the ellucian company official website
- Read all the instructions and details of the job and click on Apply
- Login with valid email address of the candidate
- Fill all the details of the candidates
- Upload any documents like resume etc,. in application form
- Fill any other details like address and experience for communication
- Verify the details and final submit
- Team will follow up for further process of selection
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